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  1. 393 votes
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      Tell us about your concerns here. Be specific, be polite and we’ll see what we can do.

      If the video does not play, please let us know about the hardware, OS, browser and version of Flash you are using.

    • Option to disable auto play

      Provide an option to disable auto play next video.

      101 votes
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      • How do I know what video I'm watching?

        When on the video page, I can't even tell what video I'm watching. It just says "Video Review" but nowhere on the page does it say what game it's for. http://screencast.com/t/M2E1YTZlMT

        44 votes
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        • The next video (& page) will load even if you aren't done with your comment.

          I was entering in a comment and the video reached the end and then the page refreshed to play the next video. The text in the comment box was lost. I think the best thing to do is NOT to go to the next video if there is text entered into the comment field. Let them submit their comment then go to the next video.

          43 votes
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          • Make the option to create a playlist, rather than waiting for a video to end to click on a new one.

            Almost every time I watch the Daily Fix, I see something in the Hot Videos list that catches my attention, and I miss part of the video I'm watching. With an "Add to playlist" option, I could enjoy the video I'm watching, then roll straight into the next one, even if it's completely unrelated. Or, I could read an article on a game, add a video from the library into my playlist, and move on to another game. Maybe even make this exclusive to members only, with Insiders getting the benefit of Uninterrupted Playlists, so they don't have to watch…

            42 votes
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            • The 'Lights Off' option is not dark enough. Make the background black.

              The white distracts in darker videos, and I don't find the lights out option dark enough.

              23 votes
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                1 comment  ·  Admin →
              • The text size for the Hot List video titles is too large.

                Since MyIGN I've had numerous video problems. Sometimes clicking to "full screen" shuts IE down. Now it's saying "video does not exist" for Daily Fix and the next two videos (AC Brotherhood is one). The "hot list" of videos has fewer videos than before and the titles' text is so big it doesn't show the full title so not sure if it's what I've seen before or not. There needs to be more testing of these things.

                18 votes
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                • 18 votes
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                  • Can't watch videos from my PS3

                    Test your New Video Set up on a PS3 browser. It will not work; please test it thoroughly and fix it. I've tested this on several PS3 systems...

                    18 votes
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                      1 comment  ·  Admin →
                    • put Daily Fix videos in date order, they are random atm

                      When I select Daily Fix video series the videos say they are in chronological order (date order) but seem very random, August is mixed in with September etc

                      16 votes
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                      • Allow HD video on same page.

                        Would like to remain on the same page, i.e. ign main.

                        15 votes
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                          1 comment  ·  Admin →
                        • The hd needs work

                          The HD player has to buffer a lot during the video. Please FIX THIS!!!!!!

                          11 votes
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                          • 9 votes
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                              1 comment  ·  Admin →
                            • the stream fails all the time and never comes back

                              no matter what i am watching auto/hd the stream will at some point stop streaming/downloading and not play any more. Also when you pause videos they do not keep downloading which when i want to stop and come back the video has to re-stream and rebuffer. Its at this point (or if the stream caught up to the download) that it will just plain stop downloading.

                              I have not finished one video on this new service and stopped watching videos on ign all together. I have more than enough processing power and internet pipeline to load videos on every other…

                              8 votes
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                              • Bring back WMV HD videos not only Quicktime

                                First, at this point no download works, but in any case why only Quicktime, bring back the WMV HD option

                                7 votes
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                                • 7 votes
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                                  • app for android

                                    pleas make a app for android.

                                    7 votes
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                                    • Broken cursor keys in Firefox

                                      You can't scroll through articles using the cursor keys in Firefox. When I start scrolling using the down cursor key it just jumps to the bottom of the page.

                                      6 votes
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                                      • Put a Feedback Button in "More"

                                        It was by luck that I found the random feedback button on the side of the crappy new video player section, and for some time now I wanted to post a complaint, but I could never find a place to do it. (By the way, one of your advertisements would freeze and I had to reload the page again to watch the actual video; using Safari).

                                        6 votes
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                                        • Allow the hot list be be customized

                                          Allow the Hot List to feature the latest videos from categories that you choose. For example, if you only want to see videos related to PS3, Working@Ign, Daily Fix, etc, you could set this as a preference that is remembered.

                                          5 votes
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